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Core Management Communication Skills Giving & Receiving constructive Feedback Objective Setting/Appraisal with e-KSF (for Managers) Effective Recruitment & Selection of New Staff Managing Sickness Absence Managing Under Performance Working Safely Effective leadership Developing Yourself & Others How to be a Great Coach How to be a great Mentor Time Management Managing Change Building an Effective Team How to Chair Meetings Managing Workplace Conflict How to Deal effectively with Complaints Managing Disciplinary Issues Dignity at Work (formally Bullying & Harassment) Minute Taking Skills Successful Presentations Communicate More Effectively Assertiveness and Interpersonal Skills (Handling Difficult People) Experienced Senior Medical Receptionist Programme Flexing Your Style: Level 1 & 2 Handling Bereavement Skill Mix with a GMS Contract Time Management Training Mind Mapping and Memory Skills Negotiation Skills Passing on Your Skills and Knowledge to New Team Members Practice Supervisor Development Programme Child Protection Awareness Programme Different Patients: Different Needs (Thinking About Diversity) Strategy and Risk Management Health & Safety Training Managing Conflict Write To The Top (Professional Report Writing) Outstanding Customer Service Skills Stress Management Neuro Linguistic Programming Managing Complaints and Promoting Quality Introducing an Appraisal System (For Practice Managers) Interview Techniques and Improving Staff Selection Successful Team Building
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Mapping The Personal Development Programmes to the Core Dimensions of the National Health Service KSF. For further information, please contact us: soloplus. Pencoed Technology Park. Pencoed, Bridgend. CF35 5HZ t. 01656 863555  f. 01656 864496  e. simon@soloplus.co.uk 2013© soloplus. All rights reserved
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